Privacy Policy
How we collect, use, and protect your personal data.
1. Overview
Howay AI Ltd respects the privacy of students, teachers, schools and parents using our platform.
This Privacy Policy explains how we collect, use, and protect personal data.
We comply with:
- UAE Personal Data Protection Law (PDPL)
- GDPR and UK GDPR
- International data protection standards
2. Information We Collect
We may collect the following data:
Teacher / Parent Accounts
- Name
- Email address
- Organisation/school name
Student Data (minimised)
- First name
- Optional last initial
- Class or grade level
- Submitted writing content
We intentionally minimise collection of personal data relating to children.
We do not collect:
- Home addresses
- Phone numbers
- Personal contact details of students
3. How We Use Data
Data is used to:
- Generate writing feedback
- Improve platform functionality
- Maintain service performance
- Provide teacher dashboards and reporting
We do not sell personal data.
4. AI Processing
Student writing submissions may be processed using artificial intelligence systems.
The purpose of this processing is solely to generate educational feedback.
Content is not used to identify individuals.
5. Data Storage
Data is stored using secure cloud infrastructure.
Security protections include:
- Encrypted data transmission
- Restricted internal access
- Secure cloud storage providers
6. Data Retention
We retain data only for as long as necessary to provide the Service.
Schools may request deletion of student data at any time.
7. Children's Data
Because the Platform may process student writing, we take additional safeguards.
Student data must be submitted by:
- Authorised teachers
- Schools
- Parents
We do not knowingly collect personal information directly from children without appropriate authority.
8. International Data Transfers
Because our service operates globally, data may be processed in secure data centres outside the user's country.
Appropriate safeguards are implemented to protect data in accordance with applicable laws.
9. User Rights
Users may request:
- Access to stored data
- Correction of inaccurate data
- Deletion of personal data
Requests may be sent to support@howay.ai
10. Security Measures
We implement appropriate technical and organisational measures including:
- Encryption
- Secure authentication
- Access controls
However, no system can guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy periodically.
Users will be notified of material changes.
See also: Terms of Service